Assistant Store Manager (ASM) Spokane Valley WA
Company: Holiday Station Stores - Workday
Location: Greenacres
Posted on: March 10, 2025
Job Description:
Store : 18723 East Cataldo Avenue, Spokane Valley, Washington
99016
Availability - Shift/Days
Day Shift - Evenings Shift
This is a fantastic opportunity to join a leading Global
Company!
Assistant Store Manager:
We want you to join us as an Assistant Store Manager. If you have
the desire to be challenged, work in a fast-paced, fun environment
and to grow your career - look no further.
As an Assistant Store Manager, you will enjoy:
- Medical, Vision, Dental, & Life Insurance/Short- & Long-Term
Disability
- Flexible Schedules
- Weekly Pay
- $250 Referral Bonus
- Annual Bonus Potential
- Free Cell Phone w/ Plan
- Full-Time Position
- Large, Stable Employer
- Fast Career Opportunities
- Work With Fun, Motivated People
- Task Variety
- Paid Comprehensive Training
- 401K With a Competitive Company Match
- Flexible Spending/Health Savings Accounts
- Tuition Reimbursement
- Company discount on Holiday Fuel, Merchandise, and much more!
Your key responsibilities:
You will assist the Store Manager with oversight of the Station
Store operations. You'll help with hiring, supervising, and working
with the staff to accomplish daily tasks, bookkeeping and
merchandising. You will help to maintain our high standards and
provide fast and friendly service to our customers. Provide regular
and predicable onsite attendance.
Our food program has set the bar high, and you'll be executing that
too. You care about your customers and set an example for the rest
of your staff. You display a sense of urgency, patience, and
leadership.
You're good at:
- Leading a team of employees/management
- Recruiting, interviewing, and hiring
- Delegation and follow-up
- Teaching and motivating others.
- Planning and organizing
- Communicating your plans and ideas
- Cash-handling and bookkeeping
- Problem solving
- Advocating and empathizing
- Safety and Security Great if you have:
- Retail experience
- Supervisor or management experience
- Recruiting/hiring/interviewing skills
- Experience handling food
- High School/College Degree(s) Physical Requirements:
- Ability to stand and/or walk for up to 8 hours.
- Lift and/or carry up to 30 pounds from ground to overhead up to
30 minutes in a shift.
- Occasionally lift and/or carry up to 60 pounds from ground to
waist level.
- Push/pull with arms up to a force of 20 pounds.
- Bend at the waist with some twisting up to one hour a
shift.
- Grasp, reach and manipulate objects with hands. This handwork
requires eye-hand coordination and may require climbing a ladder to
store and retrieve materials or place and remove signs. ESSENTIAL
DUTIES:
The position includes, but is not limited to, the following
essential job duties, responsibilities, and requirements:
Customer Satisfaction: Provides and coaches store staff to provide
excellent customer service in a courteous, friendly, and attentive
manner.
- Greets customers as they enter the area and thanks customers as
they leave; gives assistance and offers suggestions or
recommendations to the customer.
- Provides prompt, courteous customer service and professionally
resolves customer issues. Rings up all sales on cash register
properly and accurately, handling money, checks, and other types of
payment received for product sold.
- Performs multi-function operation of fuel console, lottery
machines, money order machine, telecom transactions, etc.
- Resolves or assists to resolve routine customer concerns within
established guidelines.
- Reports to work on time and follows the dress and appearance
code. Facility Condition: Maintains an awareness of the overall
store facility's condition; notifies the Store Manager of any
equipment failure or maintenance/supply needs; and performs or
directs store staff to perform a variety of general housekeeping
duties including:
- Sweeping and mopping or cleaning floors.
- Dusting and/or washing windows, counters, displays, store areas
and bathrooms.
- Picking up and disposing of trash, litter, or debris.
- Cleaning/checking equipment including the coffee machines;
beverage, ice, or other refrigeration units; and other machines,
tools and work aids used. Merchandising: Monitors and ensures that
product areas are stocked, rotated, and displayed to ensure
freshness, appeal, and easy customer access.
- Prepares or assists in preparing product inventory orders.
- Makes price changes in accordance with Company and/or brand
guidelines; places advertising and pricing signage inside or
outside the facility including marquees, ceilings, walls, and
windows. Sales Controls: Ensures all shift sales are completed in
accordance with Company policies by entering and coaching store
employees to enter all transactions at the time of purchase at the
correct price using the correct keys/codes, placing all payments
collected in the register and making correct change.
Financial Controls: Keeps accurate cash, sales, payroll and
inventory control records and accounts for variances.
- Prepares and transmits the daily bookkeeping, invoicing, and
gasoline data.
- Completes daily banking. Troubleshoots daily close out and
shift sales analysis.
- Finalizes, transmits, and processes weekly time and attendance
records and payroll.
- Notifies the Store Manager of any sales, cash, inventory, or
operating discrepancy.
- Follows Company and/or brand guidelines for product breakage or
spoilage. Staffing Controls: Oversees the activities of store
employees as directed by the Store Manager.
- Performs shift supervision and assumes Store Manager
responsibilities when needed.
- Schedule employees within Company guidelines and to the needs
of the business to maximize customer service and maintain store
image.
- Performs and trains all duties of the Customer Service
Representative and Lead CSR positions in accordance with Company
and/or brand operating, conduct and performance standards.
- Assists with counseling of employees; provides feedback to help
employees improve performance and gives input on performance
reviews.
- Implement non-discriminatory related management skills while
hiring, training, counseling, mentoring, motivating, and separating
employees. Security Controls: Assists the Store Manager in
maintaining a safe environment for employees and customers and
protecting Company assets such as information, cash, product,
equipment, and property.
- Reports all incidents (employee or customer injury, theft,
property damage, improper sanitation, or waste disposal, etc.) to
the Store Manager.
- Reports any situation in which unsafe, unlawful, or unethical
conduct is or might be occurring. Administrative Controls: Prepares
or assists in the preparation of periodic sales, product and
operating reports as directed by the Store Manager.
- Attends job-related meetings (may be required to work irregular
hours).
- Controls merchandise, cash shortages, and other selling
expenses.
- Assists in maintaining proper inventory levels and shift
audits.
- Performs duties associated with shift change such as counting
the cash drawer and completing end of shift/shift change
reports.
- Provides regular and predicable onsite attendance.
- Performs all duties with minimal supervision.
- Complete daily store reports and other duties as assigned by
the Store Manager JOB REQUIREMENTS:
- High school diploma or equivalent plus 6 months to 1 year of
retail and management work experience preferred.
- Knowledge of basic business and customer service principles
including planning and organizing, resource management and
leadership skills.
- Ability to communicate information and ideas in a clear and
understandable manner.
- Ability to deal with customers, unanticipated problems or
events using standard procedures.
- Ability to work as scheduled including arriving to work on
time.
- Ability to accurately operate a variety of equipment that may
include cash registers or scanners, hot or cold or beverage
dispensers, and other machines or tools.
- Ability to perform essential duties above.
- Ability to work in the physical and work conditions described
below.
- Required to have a valid driver's license and dependable
transportation.
- Ability to work opposite shifts of the Store Manager
- Ability to have open availability. PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. Physical activity inventory of the position
includes:
- Ability to be exposed to cold or warm temperature extremes
performing occasional work in a walk-in cooler and/or freezer and
outdoors.
- Ability to occasionally lift and/or carry up to 30 pounds from
ground to overhead (i.e., assisting in stocking/maintaining
inventory levels)
- Ability to occasionally lift and/or carry up to 50 pounds from
ground to waist (i.e., to replenish fountain syrups).
- Ability to grasp, reach and manipulate objects with hands for
entire shift . click apply for full job details
Keywords: Holiday Station Stores - Workday, Spokane , Assistant Store Manager (ASM) Spokane Valley WA, Executive , Greenacres, Washington
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